This privacy policy governs the collection, storage, and processing of personal data collected by KOLPA, d.o.o. Metlika from you when you subscribe to receive content such as e-newsletters and other product marketing, or when you provide written consent upon purchasing products from KOLPA, d.o.o. Metlika.
Data Controller
The data controller within the meaning of the EU General Data Protection Regulation and the applicable personal data protection law – GDPR is:
KOLPA, d.o.o. Metlika
Rosalnice 5, Rosalnice, 8330 Metlika
e-mail: info@kolpa.si
Personal Data and Purpose of Processing
If you wish to receive content from KOLPA, d.o.o. Metlika (e-newsletters, publications, and other marketing, and in case of purchase also participate in satisfaction surveys), you must complete the form/order form/application/registration on the KOLPA, d.o.o. Metlika website, or in case of product purchase, by completing the attached consent upon delivery. By filling out this form/order form/application/registration and confirming or completing the consent, you provide KOLPA, d.o.o. Metlika with the following contact details:
First and last name and email, and in case of consent also (but not exclusively) permanent residence and phone number.
The contact details you provide when completing or submitting the form/order form/application/registration or written consent are needed to process your order and to communicate with you regarding specific e-newsletters, publications, and other marketing you subscribed to, as well as in case of satisfaction surveys. If you do not provide the specified contact details, we will not process your order and you will not be able to use the desired e-newsletters, publications, and other marketing methods.
KOLPA, d.o.o. Metlika respects your privacy and is committed to handling personal data carefully and in accordance with applicable personal data protection regulations. Since there are certain links in the KOLPA, d.o.o. Metlika online information system to other external websites not directly related to KOLPA, d.o.o. Metlika, we do not assume any responsibility for data protection on those websites.
To prevent unauthorized access to obtained data or their disclosure, maintain the accuracy of personal data, and ensure their proper use, we use appropriate technical and organizational procedures to secure the data we collect. KOLPA, d.o.o. Metlika cannot exclude possible data misuse, as the internet, despite security measures and secure communication protocols, is an unpredictable medium.
Consent
Personal data you provide when subscribing to e-newsletters, publications, and other marketing, and when giving consent upon product delivery, are processed with your clear and unambiguous consent based on Article 6 (1)(a) of the EU General Data Protection Regulation (GDPR). For the purpose of improving the quality of our products and services and for statistical purposes related to electronic messages we send you, we also process data about views of received messages and clicks on links in received messages.
You give consent for the processing of personal data by clicking "subscribe me to the list" on the https://www.kolpasan.si/ online order form. You can withdraw your consent at any time by clicking the "Change e-newsletter subscription settings and unsubscribe" link located in the footer of every message you receive from KOLPA, d.o.o. Metlika or via email at: info@kolpa.si, or in writing to the company’s headquarters or KOLPA, d.o.o. Metlika salons. If you withdraw consent, we will no longer use your personal data to inform you about KOLPA, d.o.o. Metlika content. Withdrawal of consent does not affect the lawfulness of processing your personal data before the withdrawal.
Your Rights
In accordance with the provisions of the EU General Data Protection Regulation (GDPR), you have the right to access your personal data, the right to rectification, the right to erasure ("right to be forgotten"), the right to data portability, the right to request restriction of processing, and the right to object. You can review and change your data at any time by clicking the "Change e-newsletter subscription settings and unsubscribe" link.
To exercise all your rights or to obtain additional information, please contact us at: info@kolpa.si. We will process and respond to your request in accordance with GDPR.
If you believe your rights or data protection regulations have been violated, you may file a complaint with the competent state authority.
Personal Data Retention Period
KOLPA, d.o.o. Metlika retains your personal data for as long as necessary for the purpose of sending content (news, publications, and other marketing methods and conducting surveys) to which you have subscribed or ordered. If you no longer wish to receive content from KOLPA, d.o.o. Metlika and unsubscribe or withdraw your consent for processing personal data for this purpose, we will block your data in the KOLPA, d.o.o. Metlika system and will no longer use your data for this purpose.
The retention period of personal data may vary depending on applicable sectoral legislation (e.g., tax or accounting laws). When applicable sectoral legislation prescribes mandatory retention periods for personal data, KOLPA, d.o.o. Metlika deletes personal data after the legally prescribed retention period expires.
